Refund Policy

We want you to be completely satisfied with your purchase so if you change your mind we are happy to exchange or refund any items bought at Tom Percy. These can be returned within 14 days from the date of purchase as long as they are unworn, in their original packaging, and with all tags and labels still attached. Please ensure you fill out the returns form along with your proof of purchase. You can return your items to us via any Royal Mail post office using the free pre-paid Royal Mail label you received inside of your packaging. Refunds will be made by the original payment method within 3-5 working days. If you have any further questions, please contact our customer service team who will be happy to assist you in any way.

To ensure that no sales taxes or customs duties are incurred by international customers, please complete the appropriate customs forms correctly. If customs fees or taxes are charged, you will be responsible for paying these charges, which will be deducted from the total of your order. We regret to inform you that we are not able to cover the postage costs of the goods you are returning to us. The amount of the shipping fee will vary depending on the country in which you reside if you require an exchange. To learn more, please contact our sales team at