Delivery And Returns

Royal Mail Tracked 24
Orders must be placed by 1pm for same day dispatch. Monday to Friday, excluding bank holidays. This service applies to UK mainland only.

Fed Ex/ DPD - Express International shipping - EU/ Rest of World £29.99
International orders usually arrive within 2 to 11 business days.

Track your delivery
All orders are automatically dispatched with tracking information as soon as they leave our warehouse. An email notification will be sent directly to your inbox to track your delivery.

Change the delivery address
Unfortunately once an order has left our warehouse, it is not possible to change the delivery address. However, if you need to make any changes to your address prior to dispatch please contact our customer service team as soon as possible. Please note the deadline to change your address is 4.30pm.

Returning your goods
For online purchases, Tom Percy operates a free 14 day return and exchange policy. All goods must be returned in their original condition, unworn, with all tags and labels still attached, fragrant-free and with no cosmetic marks. Please ensure that the returns form has been completed and the original invoice is included inside of the parcel.