Help & FAQ's

We are committed to providing excellent customer service and have created this section to help with any queries that you may have. Hopefully, you will find all the answers to your questions here. However, should you be unable to find what you are looking for, please contact us for assistance.

congratulations it's always such a joy to hear about an up and coming wedding! If you need help or advice on size, fit or anything else, please contact us, or get in touch by phone: 01422 245244

All of our suits are cut in contemporary slim tailored fit.

Please refer to our size guide page.

Our trousers are available in three lengths, short, regular and long.

Jacket sleeves can be altered -/+ 5 (cm) for a shorter or longer length size.

Our suits are made with high-quality wool blend fabrics, including silk, and must be dry cleaned only.

We accept Paypal, Google Pay, Shop Pay, Klarna, Visa (including Delta and Electron), Mastercard, UK Maestro, JCB and AMEX cards. We don't accept cheques or Dinerscards.

Simply apply the discount code at the checkout to redeem the offer. Only one code may be redeemed per order with no minimum requirements unless stated. The discount code is redeemable on or before the expiry date specified.

All orders placed before 1pm will usually arrive the next day, but there may be times when packages get delayed for reasons outside of the company’s control. Pleasecontact usif your item has not arrived in the time advised.

Your tracking details will be attached to your order form and information provided to your email address as soon as your order has been dispatched. If your order has not arrived on time advised, then pleasecontact us. Our customer service team will respond to you as soon as possible informing you of the status of your order and answering any queries you may have.

We offer FREE UK mainland next day delivery on all orders. Monday to Friday, excluding bank holidays. Please note, all orders must be placed before 1pm for 24 hour delivery service.

It is possible to change your order, but you will need to contact us as soon as possible after placing your order. We cannot guarantee to change the order in the event the items have already been dispatched. However, we do offer free returns, and a full refund will be issued once the items have been received back with us.

If you would like to cancel your order please contact us or call our customer service team on 01422 245244.

In the event that you would like to return or exchange your items, we offer free returns. In the packaging, a free return label will be included, along with a return form to be completed for our returns department. All items must be returned unworn and in saleable condition with all tags and labels still attached and will be otherwise void of refund.

Our team will send you a confirmation email as soon as we receive your items back with us, informing you that a refund has been issued to your original payment method. 

As soon as the items are returned to us, we will notify you and send you an exchange within 48 hours. 

We ship to Europe and the Rest of the World. All of our shipping rates are applied to your order when you checkout and usually arrive within 7 - 10 working days.